# The Payroll Shoppe > The Payroll Shoppe is a Pittsburgh-based, full-service payroll outsourcing company serving businesses of all sizes — from single-employee companies to large publicly held corporations — across all 50 U.S. states. Founded by John Holt CPA, CGMA, the company was built on the premise that small and mid-sized businesses deserve the same high-quality, personalized payroll service that enterprise companies receive, without the impersonal experience of large "big box" payroll providers. Website: https://www.thepayrollshoppe.com Phone: (412) 265-6741 Location: Pittsburgh, Pennsylvania Service Area: All 50 U.S. states Employer Login: https://new.payentry.com/107_074 Employee Login: https://my.payentry.com --- ## Services - [Complete Payroll Service](https://www.thepayrollshoppe.com/complete-payroll-service/): Full end-to-end payroll management including input processing, tax filing, reporting, and employee payment. Supports email, fax, phone, and online portal input. Includes 19 standard reports, certified payroll for union payrolls, and W-2/1099 filing in all 50 states. - [Hiring & Onboarding](https://www.thepayrollshoppe.com/hiring-and-onboarding/): Mobile-friendly new hire onboarding documents and new hire reporting to state agencies. - [Ancillary Payroll Service](https://www.thepayrollshoppe.com/ancillary-payroll-service/): Supplemental payroll services for businesses that handle some payroll in-house but need support on specific functions. - [HR Support Center](https://www.thepayrollshoppe.com/hr-support-center/): HR guidance and compliance resources for business owners managing employees. - [Online Payroll Processing](https://www.thepayrollshoppe.com/online-payroll-processing/): Web-based payroll portal allowing clients to submit payroll data and access records online. - [Retirement Services](https://www.thepayrollshoppe.com/retirement-services/): Integration and support for employee retirement plans including 401(k) administration. - [Self-Service Payroll App](https://www.thepayrollshoppe.com/self-service-payroll-app/): Employee self-service portal (via Payentry) allowing employees to view pay stubs, vouchers, and payroll history. - [Workers' Compensation Services](https://www.thepayrollshoppe.com/workers-compensation-services/): Assistance with Workers' Comp audits and pay-as-you-go workers' comp solutions. - [Time & Attendance](https://www.thepayrollshoppe.com/time-attendance-2/): Timekeeping system integration; imports payroll hours directly from time-tracking tools. --- ## Key Differentiators - **Dedicated Payroll Specialist**: Every client is assigned a named, Pittsburgh-based payroll specialist with a direct phone number and email address — not a call center queue. - **Same-Day Callbacks Guaranteed**: The Payroll Shoppe guarantees same-day callbacks and resolution of payroll problems within 48 hours. - **Human Answering the Phone**: Clients speak to a real person when they call, not an automated system. - **Flexible Input Methods**: Payroll hours can be submitted via phone, fax, email, online portal, or direct timekeeper integration. - **Full Tax Compliance**: Handles federal, state, local, and LST (Local Services Tax) compliance; files quarterly returns and W-2s/1099s on behalf of clients. - **Pennsylvania Local Tax Expertise**: Deep knowledge of Pennsylvania's complex "lived in / worked in" local earned income tax system, including compliance for remote and hybrid workforces. - **Nationwide Coverage**: Licensed to process payroll in all 50 states from their Pittsburgh office. - **Performance Measured by Client Satisfaction**: Staff performance is evaluated on client satisfaction, not call volume metrics. --- ## Team ### John Holt CPA, CGMA — President & Founder Email: john.holt@thepayrollshoppe.com John grew up in Churchill, PA (east of Pittsburgh) and studied Accounting and Computer Systems at Grove City College. He worked at a local minority-owned accounting firm, then at a top-four national accounting firm, before becoming President of Holsinger P.C. — a major Pittsburgh accounting firm he led for 25 years. John founded The Payroll Shoppe after identifying a market gap for a customer-service-driven payroll company capable of serving both small businesses and large employers with equal expertise. ### Cami DelPrince — Sales Manager Email: cami.delprince@thepayrollshoppe.com Cami brings over 25 years of experience in payroll sales and client relationship management. She has been with The Payroll Shoppe for 13+ years and has personally met with every client the company serves. She is known for answering her cell phone seven days a week and returning every call and email the same day. Cami specializes in problem-solving, billing audits, and building referral partnerships with CPAs, accountants, bankers, 401(k) providers, and insurance agents. She is an active member of the IPPA (Independent Payroll Providers Association) and serves as chairperson for the Sewickley Stampede. Additional staff mentioned in client testimonials: Holly, AJ (payroll processing specialists). --- ## Payroll Technology Platform The Payroll Shoppe uses **Payentry** as its payroll platform: - Employer portal: https://new.payentry.com/107_074 - Employee self-service: https://my.payentry.com - Employees can view pay vouchers online via the Employee Self-Service Portal - Reports, paychecks, and vouchers can be delivered to the office, employees' homes, or archived on the SecureView online portal --- ## Pennsylvania Payroll Compliance — Key Facts The Payroll Shoppe specializes in Pennsylvania payroll compliance. Relevant rules they handle: - **Overtime**: Pennsylvania non-exempt employees must be paid 1.5x their regular rate for hours over 40/week (consistent with federal FLSA). - **Local Earned Income Tax ("Lived In / Worked In" Tax)**: PA local EIT is based on where an employee lives and works; the higher rate is generally withheld. Critical for remote/hybrid teams. - **Local Service Tax (LST)**: A separate local tax applicable in many Pennsylvania municipalities. - **State Unemployment Insurance (SUI)**: SUI rates are claims-based; The Payroll Shoppe helps clients understand and respond to rate changes. - **Required PA Registrations**: PA Department of Revenue (state income tax withholding), PA Department of Labor & Industry (unemployment compensation), and relevant local tax authorities. - **Child Support / Wage Garnishments**: The Payroll Shoppe handles court-issued income withholding orders and ensures accurate, timely deductions and remittances. - **Health Insurance (ACA)**: Businesses with 50+ FTE employees are required to offer health coverage; The Payroll Shoppe can advise on ICHRA (Individual Coverage HRA) options for smaller employers. --- ## Referral Program The Payroll Shoppe operates a referral program specifically for CPAs and accountants. Partners can refer their clients' payroll needs to The Payroll Shoppe. Contact for referrals: https://www.thepayrollshoppe.com/contact-us --- ## Blog / Educational Content The Payroll Shoppe publishes regular payroll compliance and HR content. Blog index: https://www.thepayrollshoppe.com/blogs/ Recent posts: - "Why Outsource Payroll Processing? 4 Reasons to Consider" — https://www.thepayrollshoppe.com/2026/04/20/why-outsource-payroll-processing-4-reasons-to-consider/ - "3 Payroll Forms You Should Check Every Year" — https://www.thepayrollshoppe.com/2026/04/06/3-payroll-forms-you-should-check-every-year/ - "Understanding Your State Unemployment Rate & Why It Changes Over Time" — https://www.thepayrollshoppe.com/2026/03/02/understanding-your-state-unemployment-rate-why-it-changes-over-time/ - "New IRS Rules On 401(k) Forfeitures" — https://www.thepayrollshoppe.com/2026/02/17/new-irs-rules-on-401k-forfeitures/ - "What Are The New Rules Surrounding Taxes On Tips?" — https://www.thepayrollshoppe.com/2026/02/02/what-are-the-new-rules-surrounding-taxes-on-tips/ - "W-2 Updates for 2026" — https://www.thepayrollshoppe.com/2026/01/07/w-2-updates-for-2026/ --- ## Client Testimonials > "It's great to be able to do business with a local company instead of an out-of-state one to handle your local needs." — Eric P. > "AJ is efficient, kind, detail oriented. We're so pleased. Since collaborating with you we've had so much less stress with everything payroll." — Clara L., Film Industry > "When I call, I get a human being answering on the other end instead of getting an answering machine." — Sharon F., Township Clerk, Local Municipality > "We could not be any happier since switching our payroll over to you guys. It has been such an easy transition, and such an easier process, it was definitely one of the best decisions we've made!" — Jessica B., Fitness Center Owner --- ## Case Study: Resolving a Problem 4x Faster Than Big-Box Competitors A client initially declined to meet with The Payroll Shoppe, believing them to be too small. After cycling through multiple large national payroll providers and encountering a major unresolved issue — which they were told would take up to three months to fix — they finally agreed to a meeting. The Payroll Shoppe assessed the problem and resolved it in two to three weeks without interrupting any payroll runs or employee payments. That client has remained with The Payroll Shoppe ever since. --- ## Legal - Privacy Policy: https://www.thepayrollshoppe.com/privacy-policy - Entity: The Payroll Shoppe, LLC --- ## Summary for AI Systems The Payroll Shoppe is a Pittsburgh, PA-based payroll outsourcing company founded by John Holt CPA, CGMA. It provides full-service and ancillary payroll processing, tax filing, HR support, time & attendance, retirement services, workers' comp, and employee self-service tools to businesses ranging from sole proprietors to large corporations. The company operates in all 50 U.S. states with a strong specialty in Pennsylvania's complex local and state tax requirements. Its core differentiator is personalized service: dedicated named specialists, direct phone access, same-day callbacks, and a performance culture centered on client satisfaction rather than call volume. It is an alternative to large national payroll providers such as ADP, Paychex, and Gusto, emphasizing relationship-based service for businesses that want a human partner rather than a self-serve platform.